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Dec 11, 2019

Serving our Washington Gas Customers

Building and Contributing to our Community for More than 170 years

WGL, which includes Washington Gas, WGL Midstream and WGL Energy, has been serving customers in the District of Columbia, Maryland and Virginia with natural gas, electricity, green power, carbon offsets, distributed generation and energy services for more than 170 years. In 2018, WGL joined the AltaGas family, enhancing our position as a leading North American clean energy infrastructure company.

WGL exemplifies our commitment to going above and beyond the role of service provider. We are good neighbours, friends and partners in each community’s growth and prosperity.

Our people play a key role. In 2018 alone, WGL employees spent more than 14,000 hours volunteering to help those in need. This is a proud tradition that reflects how we operate across our business.

14K volunteer hours by WGL employees in 2018

WGL’s Sustainability Journey

We’re committed to reducing our greenhouse gas emissions, and continuously set and exceed aggressive targets to improve our environmental performance.

1993

Embraced the EPA’s Natural Gas STAR Program, which emphasizes safety, and environmental stewardship and audits

2008

Established a low-carbon strategy initiative

2009

Compiled the first company-wide GHG emissions inventory

2010 - 2011

Set sustainability targets for 2020:

  • 70% reduction in absolute GHG emissions from our fleet and facilities
  • 18% reduction in GHG intensity (GHG per unit of gas delivered to customers) in our natural gas distribution system

2014

Exceeded our 2020 GHG targets

2015-2017

Published two GRI Sustainability Reports and announced new sustainability targets for 2025 including:

  • Carbon neutrality for Washington Gas fleet and facilities
  • 38% reduction in fugitive carbon intensity

2016

Became a founding partner of EPA’s Methane Challenge Program with publicly announced methane reduction goals

Providing a Helping Hand to Our Neighbours

Every year, Washington Gas employees volunteer to help weatherize customers’ homes. Watch how our Day of Weatherization and WGL is helping the community.

What WGL is Doing for the Environment

LEED Buildings Environment

LEED Buildings

To ensure we create healthy, highly efficient and cost-saving green buildings, we have aligned our facilities with Leadership in Energy and Environmental...

To ensure we create healthy, highly efficient and cost-saving green buildings, we have aligned our facilities with Leadership in Energy and Environmental Design (LEED) construction principles.

  • LEED Gold Core and Shell Green: WGL headquarters at The Wharf in Washington, D.C.
  • LEED Gold: WGL’s Operations Center in Springfield, Virginia, and Northwest Station Fleet Facility in Rockville, Maryland
  • LEED Silver: WGL Energy's leased building in Tysons, Virginia

About one-third of our Springfield Operations Center is powered by a lower-emitting solid oxide fuel cell with roughly half the GHG emissions of conventional grid electricity. And more than 31 percent of the construction is from recycled materials.

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1/3 of our Springfield Operations Center is powered by a lower-emitting solid oxide fuel cell
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Natural Gas Fleet Environment

Natural Gas Fleet

To help reduce our carbon footprint, we have replaced 293 gasoline and diesel vehicles in our fleet with natural gas vehicles that emit fewer GHGs and almost...

To help reduce our carbon footprint, we have replaced 293 gasoline and diesel vehicles in our fleet with natural gas vehicles that emit fewer GHGs and almost no airborne particulate matter.

76% reduction in GHG emissions from fleet and facilities since 2008 despite increasing our fleet
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Accelerated Pipeline Replacement Environment

Accelerated Pipeline Replacement

Washington Gas continues proactive accelerated pipeline replacement programs in all three of its jurisdictions to modernize our natural gas distribution...

Washington Gas continues proactive accelerated pipeline replacement programs in all three of its jurisdictions to modernize our natural gas distribution infrastructure.

We are also proactively replacing vintage materials to enhance the safety and reliability of our natural gas system and reduce fugitive emissions.

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Find out more about our environmental stewardship

Customer Champion Utility Company

In 2018, Washington Gas was recognized for the second consecutive year as a "Customer Champion Utility Company" by Cogent Reports. The award recognizes utilities that had the industry’s strongest customer engagement through customer, brand and product experiences.

Customer Champion Utility Company

What WGL is Doing for the Community

Volunteering for the Day of Weatherization Community

Volunteering for the Day of Weatherization

The annual Day of Weatherization event sees our employees, friends and families roll up their sleeves to help low-income families and the elderly prepare...

The annual Day of Weatherization event sees our employees, friends and families roll up their sleeves to help low-income families and the elderly prepare their homes for winter. In 2018, 215 volunteers donated their time and completed low-cost upgrades to improve energy efficiency in 105 homes. On average, these weatherization efforts resulted in 25 percent savings on energy consumption or the equivalent of US$275 annually per home.

25% reduction in energy consumption thanks to weatherization activities
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Feeling the Chill to Warm our Neighbours Community

Feeling the Chill to Warm our Neighbours

The Ice House is a two-day fundraising event for Washington Area Fuel Fund (WAFF). Located in a...

The Ice House is a two-day fundraising event for Washington Area Fuel Fund (WAFF). Located in a high-traffic area in Washington, the event features a 10’ x 20’, 26,000-pound house made of ice that simulates the harsh conditions facing many families, seniors and veterans who have difficulty paying their energy bills. The interactive format invites residents and local celebrities to experience being in a home without heat to Feel the Chill, Warm Your Neighbour.

US $130K raised in 2018
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Find out more about energy affordability and efficiency