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AltaGas makes $1 Million COVID Relief Donation
This unprecedented health crisis is having an immediate and significant impact on many people in the communities we serve. We are committed to supporting our communities and those on the frontlines during this unsettled and difficult time.
We will be there for our customers and our communities throughout this crisis because we are all in this together. When it ultimately ends, we will all move forward together and be stronger than ever.
From Washington, D.C. to Alaska and Western Canada to Michigan, we are committed to the communities we serve. Through our Utilities businesses—Washington Gas, SEMCO and ENSTAR--we deliver critical energy services to approximately 1.6 million residential, commercial and industrial customers in five jurisdictions in the U.S. including Alaska, Michigan, the District of Columbia, Maryland, and Virginia. Our integrated Midstream business also has a significant presence across Western Canada with operations in Alberta and British Columbia. With more than 2,700 employees across North America, our company and our people are a big part of many communities that have been impacted by the COVID-19 health crisis.
As our communities respond to the pandemic, our company and our teams have stepped up to help during these challenging times. Our field teams have been on the frontlines, safely maintaining operations and serving our customers and communities when they need us most. Our Utilities businesses provide essential services to homes, businesses, and hospitals, and our teams know that we have a critical role to play in keeping our communities energized and safe. We’ve waived late fees and suspended shut-offs to ensure that each of our customers has reliable energy to help them weather this storm.
To support our community partners and the brave healthcare workers directly dealing with the impact of COVID-19, we are providing $1 million in COVID relief funding to help our communities respond. We have sent initial donations to regional health care foundations, hospitals and community organizations that cover our operating regions to help them secure additional resources while they manage the increased demands on the health system. We will continue to consult our community partners and provide the remaining funding over the coming weeks, as the areas of need in each region come into sharper focus.
The health and safety of our people, customers and communities is our top priority in our COVID response planning. We are committed to staying engaged and supporting our stakeholders as we deal with this unprecedented challenge together.
Months ago, we committed $8,700 to sponsor the Spark Women’s Leadership Conference in Fort St. John, British Columbia. When COVID-19 hit and the conference was cancelled, we told the conference organizers to direct our sponsorship funding to one of their charity partners instead. Together, AltaGas, Shell Canada and the Spark Women’s Leadership Conference donated $15,000 to the Women's Resource Society to help them meet the increased demand for their services during these difficult times.
We know how our customers and community partners feel, because we are all in this together. Across our company, our people are connecting with our stakeholders to let them know we are here for them. Recently, when in contact with one of our Indigenous community partners, we were asked for extra masks and sanitizers to help their community. We didn’t have any to spare, but through our strong relationships with suppliers, we were able to secure a supply of masks, gloves, wipes and sanitizers within 24 hours.
From delivering groceries to remote areas, to helping elderly neighbors with seasonal maintenance—our people and our company care about our communities and we’re doing what we can to help out so that, together, we can move forward.
For any inquiries regarding this report or its contents, please contact ESG@altagas.ca.