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Energy Affordability and Efficiency

We have a responsibility to manage our activities in a way that creates a positive impact for both communities and our business. We are committed to developing and funding programs that provide clean and affordable energy and reduce energy consumption.

Affordability and Support

Every day, our Utilities deliver natural gas to more than 1.6 million residential, commercial and industrial customers. Ensuring residents in our service areas have access to affordable essential energy is important to us.

Through our Washington Area Fuel Fund (WAFF), we offer budget billing programs for qualifying, low-income residents in Maryland, Virginia and Washington, D.C. The program offers much-needed support to families who do not qualify for, or who have exhausted, government energy assistance. WAFF is the last safety net our customers can count on.

Since it began in 1983, WAFF has provided nearly US$29 million and helped approximately 300,000 homes manage their energy costs. In 2018 alone, more than US$1.4 million was given to support 8,000+ people. The program is administered by the Salvation Army and we cover the administration costs ensuring 100 percent of donations go directly to providing assistance.

Now, since the acquisition of WGL, we have committed an additional US$1.5 million over five years to support WAFF and expand energy assistance to more families in need.

US $29M given to date to help low-income families manage their energy costs
300K homes supported to date

See how WAFF is making an impact

After a back surgery, Monique, a single mother, was left on a fixed income and unable to work. With WAFF’s support, she could keep the heat on in her home during the winter and focus on paying her medical bills and everyday needs like groceries. Hear Monique’s story.

Read more about how we raise funds for WAFF

Energy Efficiency Programs

To help our customers and communities conserve energy, we offer programs and run campaigns to promote energy efficiency and reduce consumption. Our focus on energy efficiency will continue as we look to provide innovative solutions for our customers.

Energy Waste Reduction Program

In 2009, SEMCO implemented an Energy Waste Reduction (EWR) program that incentivizes customers to invest in energy-saving measures and learn more about energy conservation. During 2018, SEMCO spent nearly US$12.5 million on EWR programs for residential, commercial, industrial and qualified low-income customers. The program gives rebates to customers for the installation of energy efficient appliances and space and water-heating systems. It also provides energy efficient measures to qualifying customers at little to no cost.

In 2018, the EWR plan resulted in first-year energy savings of more than 4,700,000 therms and lifetime energy savings of 60,000,000 therms.

Washington Gas Efficiency Programs

Washington Gas offers a variety of programs to help customers improve the energy efficiency of their homes and appliances, including:

  • Help for low-income customers with home sealing and insulation, like the Weatherization Assistance Program, EmPOWER Maryland and Virginia Low-Income Energy Audit and Weatherization Program.
  • Existing Homes Program, New Home Construction Program and Behavioural Program to encourage efficient homes and appliances.

We also support programs offered by the D.C. Sustainable Energy Utility.

Washington Gas is doing much more for the community and energy efficiency

Read our story
Questions?

For any inquiries regarding this report or its contents, please contact ESG@altagas.ca.